If you wish to return an item within 30 days of your purchase (this is extended during the Christmas shopping season to 60 days) please email us at Provide your name, order number, the item you wish to return, and reason for the return. We will respond with a Return Merchandise Authorization (RMA) number that must be clearly written on the return shipping label. Please insure and track any returned packages. You will be responsible for shipping costs for the returned items.  

Upon receiving and examining the returned items credits will be made. Shipping fees are non-refundable. If you return items that qualified originally for free or reduced shipping, any shipping charges we incurred for the original shipment will be deducted from the refund amount.

All puzzles must be returned unopened and all products must be received back in resellable condition.

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McMurray, PA 15317